Frequently Asked Questions
Everything you need to know about Six Zero Pickleball gear and services.
What makes Six Zero paddles different from other brands?
Our paddles feature industry-leading carbon fiber technology and aerodynamic designs, specifically engineered for a balance of power, spin, and control that caters to all skill levels.
How long does shipping take for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days, while expedited options are available at checkout.
Do you offer a warranty on your pickleball paddles?
Yes, we offer a limited 6-month warranty against manufacturer defects. This covers issues like delamination or core failure, but does not cover normal wear and tear or accidental damage.
What is your return policy?
We offer a 30-day return window for unused items in their original packaging. Please note that shipping fees for returns are the responsibility of the customer unless the product is defective.
Can I demo a paddle before I buy it?
While we do not have a direct mail-in demo program, we partner with various local clubs and ambassadors. Check our 'Locate a Demo' page to see if there is a representative in your area.
How should I clean and maintain my carbon fiber paddle?
We recommend using a specialized paddle eraser to remove ball residue and a damp microfiber cloth for the handle. Avoid leaving your paddle in extreme heat, such as a hot car, as it can damage the internal core.